Submit a Repair Request

Complete the form below — takes under 5 minutes. We confirm your intake and assign a technician within 15 minutes (24/7/365).

Warranty on Every Repair

20-Point Quality Checklist

4.9/5 Satisfaction Score

1.9-Day Avg Turnaround

No Fix = No Charge

Choose Service Type

💻SELECTED

Remote Service

We connect to your device remotely — no shipping required. Best for software, driver, and OS issues.

✓ All platforms

📦

Depot Repair

Drop off or ship your device to our service centre. Best for hardware issues, screen and battery replacement.

✓ All device types

01 — Device Information

Device Type *

Select device type

Brand / Make *

e.g. Dell, Apple, HP, Custom Build

Model Name

e.g. XPS 15 9520, MacBook Pro 16"

Serial Number

Optional — helps us look up specs

Operating System *

Select OS

02 — Issue Description

Primary Issue *

Select the main problem category

Issue Details *

Describe the issue in detail — when it started, error messages, what you've tried...

How Urgent? *

Select urgency level

Has this happened before?

Yes / No / Not sure

03 — Service Preference

Preferred Service Type *

Remote or Depot

Preferred Date

MM / DD / YYYY

Province / Region *

Select your province

Have backup of your data?

Yes / No / Unsure

04 — Contact Details

Full Name *

Your full name

Company (Optional)

Business name if applicable

Contact Method *

How should we reach you?

Preferred Contact Time

Morning / Afternoon / Evening

05 — Attach Screenshots or Photos (Optional)

Drop files here or click to upload

PNG, JPG, PDF — max 10MB each · Up to 5 files

Your information is encrypted and stored securely. We never share client data with third parties.

Submit Repair Request

You'll receive a confirmation with your repair tracking ID within 15 minutes

What Happens Next?

Submit Your Device Details

5 min

Receive Intake Confirmation

< 15 min

Remote Session or Depot Intake

Same day

Diagnostic & Quote

1–4 hrs

Need help with the form?

Our team can help you complete your intake — start a support session now.

Contact Support

No Fix, No Charge

If we can't fix your device, you pay nothing. All repairs include a warranty from 30–90 days.

📦 Depot Shipping Info

A prepaid shipping label will be emailed to you after your intake is confirmed. Depot repairs accept devices from all Canadian provinces.