Partners›API & Integrations

REST API v1

TechFix REST API & Integration Platform

Integrate TechFix into your PSA, CRM, RMM, billing platform, or custom application. Full REST API with real-time webhooks — designed for MSPs, enterprise IT departments, and platform developers.

Base URL

https://api.techfix.ca/v1

Format

JSON

Auth

API Key / OAuth 2.0

Webhooks

HMAC-SHA256 signed

🤝 Overview 🏭 Vendors 🏢 Enterprise 🔗 Technology 🔄 Channel 🌱 Referral ⚡ API & Integrations

Authentication Methods

🔑

API Key

Simple header-based authentication. Ideal for server-to-server integrations.

Authorization: Bearer tf_live_xxxxxxxxxxxx

🔐

OAuth 2.0

Delegated authorization for user-context operations and multi-tenant scenarios.

Grant types: authorization_code, client_credentials

✅

Webhook Signing

All webhook payloads are signed with HMAC-SHA256. Verify the X-TechFix-Signature header.

X-TechFix-Signature: sha256=...

API Reference — Endpoint Groups

20 endpoints across 5 resource groups. Full OpenAPI 3.0 spec available to registered partners.

👤

Client Management

Create, read, update, and manage client accounts and profiles

GET/v1/clientsList all clients with filtering and pagination

POST/v1/clientsCreate a new client account

GET/v1/clients/{id}Retrieve a specific client record

PUT/v1/clients/{id}Update client details

🎫

Ticket & Support

Create and manage support tickets, assign technicians, track status

GET/v1/ticketsList tickets with status, priority, and date filters

POST/v1/ticketsOpen a new support ticket

PATCH/v1/tickets/{id}Update ticket status or assignment

POST/v1/tickets/{id}/notesAdd a note or update to an existing ticket

🖥️

Device Registry

GET/v1/devicesList all registered devices for a client

POST/v1/devicesRegister a new device to a client account

GET/v1/devices/{id}/healthRetrieve current health metrics for a device

DELETE/v1/devices/{id}Deregister a device from monitoring

💳

Billing & Subscriptions

Access invoices, subscription status, and payment records

GET/v1/billing/invoicesList all invoices with date and status filters

GET/v1/billing/subscriptionGet current subscription plan and status

POST/v1/billing/subscriptionUpgrade or change subscription plan

GET/v1/billing/usageRetrieve session and resource usage summary

⚡

Webhooks & Events

Subscribe to real-time event notifications for your integration

GET/v1/webhooksList all configured webhook subscriptions

POST/v1/webhooksRegister a new webhook endpoint

DELETE/v1/webhooks/{id}Remove a webhook subscription

POST/v1/webhooks/testSend a test payload to verify your endpoint

📄 Full API Documentation

Complete OpenAPI 3.0 specification, code examples, rate limits, and error code reference available after partner registration.

🧪 Sandbox Environment

Full sandbox API environment for integration testing — seeded with sample data, no rate limits, and full endpoint coverage.

Official SDK Roadmap

Official SDKs are under development. Partner integrations currently use the REST API directly. Register as a partner to receive early access and influence SDK design.

🟨

Node.js / TypeScript

Available Q3 2026

🐍

Python

Available Q3 2026

🐘

PHP

Available Q4 2026

🔷

C# / .NET

Available Q4 2026

Pre-Built Integrations

🎫

PSA / Ticketing Integration

Real-time bidirectional via REST API + webhooks

Details →

💼

CRM Integration

Outbound push via API, inbound via CRM workflow triggers

Details →

📊

RMM Platform Integration

Inbound webhook stream from RMM → TechFix alert routing engine

Details →

Need a Custom Integration?

Our team builds custom integrations for enterprise and Platinum partners. Contact us to scope your requirements.

Contact Integration Team

Request API Access

API access is available to registered partners. Complete the partner registration to receive your API credentials, sandbox access, and full documentation.

Authentication Methods

🔑

API Key

Simple header-based authentication. Ideal for server-to-server integrations.

Authorization: Bearer tf_live_xxxxxxxxxxxx

🔐

OAuth 2.0

Delegated authorization for user-context operations and multi-tenant scenarios.

Grant types: authorization_code, client_credentials

✅

Webhook Signing

All webhook payloads are signed with HMAC-SHA256. Verify the X-TechFix-Signature header.

X-TechFix-Signature: sha256=...

API Reference — Endpoint Groups

20 endpoints across 5 resource groups. Full OpenAPI 3.0 spec available to registered partners.

👤

Client Management

Create, read, update, and manage client accounts and profiles

GET/v1/clientsList all clients with filtering and pagination

POST/v1/clientsCreate a new client account

GET/v1/clients/{id}Retrieve a specific client record

PUT/v1/clients/{id}Update client details

🎫

Ticket & Support

Create and manage support tickets, assign technicians, track status

GET/v1/ticketsList tickets with status, priority, and date filters

POST/v1/ticketsOpen a new support ticket

PATCH/v1/tickets/{id}Update ticket status or assignment

POST/v1/tickets/{id}/notesAdd a note or update to an existing ticket

🖥️

Device Registry

GET/v1/devicesList all registered devices for a client

POST/v1/devicesRegister a new device to a client account

GET/v1/devices/{id}/healthRetrieve current health metrics for a device

DELETE/v1/devices/{id}Deregister a device from monitoring

💳

Billing & Subscriptions

Access invoices, subscription status, and payment records

GET/v1/billing/invoicesList all invoices with date and status filters

GET/v1/billing/subscriptionGet current subscription plan and status

POST/v1/billing/subscriptionUpgrade or change subscription plan

GET/v1/billing/usageRetrieve session and resource usage summary

⚡

Webhooks & Events

Subscribe to real-time event notifications for your integration

GET/v1/webhooksList all configured webhook subscriptions

POST/v1/webhooksRegister a new webhook endpoint

DELETE/v1/webhooks/{id}Remove a webhook subscription

POST/v1/webhooks/testSend a test payload to verify your endpoint

📄 Full API Documentation

Complete OpenAPI 3.0 specification, code examples, rate limits, and error code reference available after partner registration.

🧪 Sandbox Environment

Full sandbox API environment for integration testing — seeded with sample data, no rate limits, and full endpoint coverage.

Pre-Built Integrations

🎫

PSA / Ticketing Integration

Real-time bidirectional via REST API + webhooks

Details →

💼

CRM Integration

Outbound push via API, inbound via CRM workflow triggers

Details →

📊

RMM Platform Integration

Inbound webhook stream from RMM → TechFix alert routing engine

Details →

Need a Custom Integration?

Our team builds custom integrations for enterprise and Platinum partners. Contact us to scope your requirements.

Contact Integration Team