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PSA / Ticketing Integration
OperationsSync TechFix tickets, client records, and time entries bidirectionally with your PSA platform.
Bi-directional ticket syncClient record mappingTime entry exportSLA alignmentAutomated escalation rules
Data flow: Real-time bidirectional via REST API + webhooks
Push TechFix client activity, service history, and contract status into your CRM for a complete account view.
Contact & company syncDeal/opportunity creationActivity timeline pushContract expiry alertsRevenue attribution
Data flow: Outbound push via API, inbound via CRM workflow triggers
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RMM Platform Integration
MonitoringFeed device health data, alert streams, and patch status from your RMM platform into TechFix's monitoring layer.
Alert ingestion from any RMMAutomated ticket creation from alertsPatch compliance reportingDevice health aggregationMulti-tenant support
Data flow: Inbound webhook stream from RMM → TechFix alert routing engine
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Billing & ERP Integration
FinanceSync TechFix invoices, subscription data, and payment events into your ERP or billing platform.
Invoice export (PDF, CSV, EDI)Subscription event webhooksPayment confirmation syncGL code mappingMulti-currency support (CAD/USD)
Data flow: Outbound via API + scheduled exports, inbound payment confirmations