What does 'No Fix, No Pay' mean?
If our technician cannot resolve your issue during the session, you pay nothing — no partial charges, no diagnostic fees.
How do remote sessions work?
We use secure, encrypted remote desktop software. You stay in control — you can end the session at any time.
Are there any hidden fees?
Never. All pricing is shown upfront. Your quote is locked in before we begin any work.
Can I cancel my monthly plan?
Yes — cancel anytime with 30 days notice. No lock-in contracts on individual plans.